Privacy Policy
Last Updated: July 2025
At TailVoy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit tailvoy.com or purchase products from our store.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed securely by third-party payment providers)
- Order history
- IP address and browser information
- Cookies and website usage data
We do not collect sensitive personal information unless required by law.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send order updates and important service notifications
- Send promotional emails only if you have subscribed
3. Payment Security
All payments are processed securely through trusted third-party payment providers.
TailVoy does not store your full credit card or payment information on our servers.
4. Cookies
We use cookies and similar technologies to:
- Remember your shopping cart
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
- Measure advertising effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
5. Third-Party Services
We may share limited information with trusted service providers, including:
- Payment processors
- Shipping providers
- Website hosting services
- Analytics providers
- Marketing and advertising platforms
These providers only receive the information necessary to perform their services.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.
However, no method of transmission over the Internet is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
8. Marketing Emails
If you subscribe to our newsletter, we may occasionally send you updates about new products, promotions and special offers.
You may unsubscribe at any time by clicking the unsubscribe link in any email.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: hello@tailvoy.com
Website: https://tailvoy.com
